Company Name: Nayo Boutique Ltd
Company Number: 14267068

Nayo Boutique Limited

Returns & Exchanges

30 DAY EASY RETURNS

UK RETURNS POLICY

We are happy to refund your goods on the criteria below; we also offer exchanges.

• Items must be returned within 30 days of you receiving the order and be unused and in their original packaging.

Return at your own expense to the following address:

Nayo
Gallow Field Lodge
Gallow Field Road
Market Harborough
Leicestershire
LE16 7QB

We strongly recommend you obtain a free certificate of postage from the Post Office or courier as we are responsible for your parcel only once it has been received into our store. Items lost in transit will not be treated as returned.

If you return a single item bought as part of a multi-buy discount offer (for example buy 2 get 5% off) you will be refunded the full price of the item less any discount given in the offer.

Free Gifts must be returned if refund is required on order.

Refunds will only be made after the returned product has been received by us. Payment will be refunded within 8 working days of our receipt of the product. (Please note that during busy periods such a Christmas it may take a little longer)

OVERSEAS RETURNS POLICY

We are happy to refund your goods on the criteria below; we also offer exchanges.

Return at your own expense to the following address:

Nayo
Gallow Field Lodge
Gallow Field Road
Market Harborough
Leicestershire
LE16 7QB

CLEARLY LABEL ON OUTSIDE OF PACKAGE THAT ITEM IS A RETURN OR IT MAY INCUR IMPORT COSTS THAT YOU WILL BE LIABLE FOR.

We are responsible for your parcel only once it has been received into our store. Items lost in transit will not be treated as returned.

Items must be returned in their original re-saleable condition, unworn, unwashed and with any original labels still attached and packaging intact and must be received within 90 days of your receipt of the goods.

We are not able to reimburse overseas return postage costs.

Returns from outside the UK

Returns from outside the UK may be subject to custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the Parcel will be released for delivery. You may require to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

If you return a single item bought as part of a multi-buy discount offer (for example buy 2 get 5% off) you will be refunded the full price of the item less any discount given in the offer.

Free Gifts must be returned if refund is required on order.

Refunds will only be made after the returned product has been received by us. Payment will be refunded within 8 working days of our receipt of the product. (Please note that during busy periods such a Christmas it may take a little longer)